These Terms of Service ("Terms") govern your access to and use of the Cambrix website and services ("Services"). By using our website or Services, you agree to these Terms. If you are accepting on behalf of a company, you confirm you have the authority to do so.
Cambrix provides AI voice agents that handle inbound and outbound phone calls on behalf of businesses, along with related tools for configuration, integration, and reporting. We may update, improve, or modify the Services over time.
You agree to:
You may not use the Services to make unlawful, deceptive, harassing, or fraudulent calls, to violate the privacy or rights of others, or in any way that breaches telecommunications or consumer-protection law. We may suspend Services used in violation of these Terms.
Pricing is agreed individually based on your use case and call volume. Fees, billing cycles, and payment terms are set out in your order or agreement with us. Unless stated otherwise, fees are exclusive of applicable taxes.
Cambrix retains all rights, title, and interest in the Services, including all underlying technology and software. You retain ownership of your own data and content. We grant you a limited, non-exclusive, non-transferable right to use the Services during the term of your agreement.
Our handling of personal data is described in our Privacy Policy. Where we process personal data on your behalf, the terms of a Data Processing Agreement (DPA) apply.
Each party agrees to protect the other's confidential information and to use it only for the purposes of the agreement between us.
The Services are provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties not expressly stated in these Terms, including implied warranties of merchantability and fitness for a particular purpose.
To the maximum extent permitted by law, Cambrix will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill. Our total aggregate liability under these Terms will not exceed the amount you paid for the Services in the twelve months preceding the event giving rise to the claim.
Either party may terminate the agreement in accordance with its terms. Upon termination, your right to use the Services ends, and we will handle any remaining data in line with our Privacy Policy and your agreement.
We may update these Terms from time to time. The latest version will always be available on this page, with the "last updated" date revised accordingly. Continued use of the Services after changes means you accept the updated Terms.
Questions about these Terms? Email us at hello@cambrix.ai.